Our Dedication to Patients

Our products make up just one part of what we offer patients. We want to give patients, their families, and their caregivers access to information and support to appropriately address their individual needs. In a sometimes daunting and complex healthcare system, every patient’s journey is different, and we are there for each step.

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Care & Financial Support

At Otsuka, we are committed to doing what's best for the patients we serve. This isn't just our promise, it's our passion. We realize that every patient’s treatment journey is different. That's why we created Otsuka Patient SupportTM for patients who have been prescribed an Otsuka product. The dedicated Otsuka Patient Support team offers resources and tools for patients, their caregivers, and their prescribing team including insurance and prior authorization support, affordability, and finding a place in their local community to receive treatment.

Visit the website to get more information about how Otsuka Patient Support can help, or speak to a nurse at:

855-242-7787, Monday through Friday, 8 AM to 8 PM eastern time, excluding holidays.

Education & Diagnosis

Patients are more than just their diagnoses. That’s why we started the Otsuka Patient Education Network (OPEN), which develops and nurtures projects that give patients, their families, and their caregivers educational resources about diseases they may face. 

Visit the site to learn about the inspiring experiences of real people living with kidney disease, mental health disorders, or Alzheimer disease. The network also includes news, events, and the opportunity to join the OPEN community. 

Affordability Assistance

The Otsuka Patient Assistance Foundation, Inc (OPAF), is a nonprofit organization that assists underinsured and uninsured patients who have been prescribed Otsuka medications. OPAF has specific eligibility criteria that applicants must meet prior to their approval for assistance. It’s important to note that Otsuka America Pharmaceutical, Inc, does not control or influence how OPAF distributes funds.

Visit the website to learn more, or for more information about assistance with a specific medication, call OPAF at:

855-727-6274, Monday through Friday, 8 AM to 8 PM eastern time.

Clinical Trials

Interested in participating in a clinical trial or learning more
about clinical trials? Go to the clinical trials section for more
information.